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[CM] BigTuna

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[CM] BigTuna last won the day on January 2

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About [CM] BigTuna

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  1. Are we being heard by the developers?

    I think we already tried this and didn't get anywhere unfortunately.
  2. Are we being heard by the developers?

    @Grasshopper I think the main problem is the fact there is no app we know of that means we can get the forum on our mobile devices. Joe will write thigns up the reddit app at home or on the couch or on the toilet for all I know. I know we are on it more on our phones during our of office ours than we can be on the forums because of the lack of mobility. Reddit is something we are keen to grow too there are lots of new community members there that (we thought) needed more attention to keep satisfied than our long standing forum users!
  3. EU team looking for scrims

    Hey man. As this guy said. Scrims can be arranged on the discord. Here is the link: https://discord.gg/bNuVXB
  4. Are we being heard by the developers?

    At the moment I personally spend 90% of my time in my DM's on Twitter, Forum and Discord. 75% of that time is spent giving people their keys after they haven't checked their emails correctly or they never filled out their KS survey. I have spent entire days at the office on this task alone. The other small amount of time left is spent doing important back room stuff that goes unnoticed. If I was replying to threads people wouldn't be getting their keys and not playing the game. It is very similar with the other devs apart from that 90% for them is spent with their heads down building updates and fixes to make the game better. Unfortunately we are a small team so we spend a lot of time just balancing a lot of jobs so it pains me to say this but you should just keep playing and enjoying Battalion and when you want to, providing feedback and maybe worry a little less whether or not you think you're being "heard" or not. We hear your complaints we read a lot of them. I personally believe we are much more interactive with our community than a LOT of other developers. Our STUDIO LEAD has been streaming a lot over the past 3 weeks which is a place you can go to directly ask him questions. What other studio lead does this. He has been so vocal about his opinions and interacting with the community that we had to put out a an announcement about it as some people got offended when he gave his real opinions about things. Want more or less of this? We read your bug reports and appreciate them but there is just not enough time to be replying to all them whilst we are working our asses off behind the scenes to keep everything going. Thanks for your support
  5. Hey guys! If you're reporting an issue with your Dedicated Server or simply expressing opinions, please: Use English as much as possible, however - If your post is specific to your country of origin you we may over look it. Try to include as much information about your Config as possible. Try to be clear and precise with your explanations of what happened so the developers can get a good indication of what is going on. Please do not hijack other peoples posts with your personal bugs. If you have a separate issues please create your own post. As usual, please be kind and courteous to everyone. Here is a link to our Community Servers Wiki We appreciate your support. Thanks a lot! Tuna
  6. Forum Issues

    Should be fixed
  7. recoil

    Let's keep it civil people
  8. Can't connect to my server (linux)

    The most likely cause is that you have out of date server files and youll need to go download the latest ones on our Wiki
  9. I haven't gotten my EA key?

    So I looked into this. 1 person in this thread had already been sent their code and 2 others had filled in their survey after Early Access had already launched. All have their keys now. TY.
  10. Early Steam Access Key

    It's a little late for the Survey now. I'll have to give you a code personally. I'll be Working through my DM's today but I am hugely in demand dude give me time.
  11. Humble Bundle backers....past problems

    DM me on the forum and I'll do my best to help. If it's a humble issue its them being shit and we having to work around it
  12. Hi Everyone. As you know Early Access is right around the corner and we will be sending out codes for this very soon! Some of you might know that a few people have been having issues with our code emails going into their Spam / Promotional Folders. This has been out of our control however there are steps you all can take to make sure it doesn't happen, to combat this I recommend that you: Add "info@bulkheadinteractive.com" to your "safe senders", "White-list" and / or "contacts". Make sure you set a filter for this email into your inbox. Keep checking the email accounts you gave us or the one you signed up to Kickstarter / Humble Bundle with. Use your search bar and search for "Bulkhead Interactive". This is really important as we don't want you missing out on your chance to play. Thanks for your continued support and we are trying our hardest to make this process as easy for you all as possible! Tuna and the Bulkhead Team
  13. Deleting Forum Club

    Deleted
  14. Can only post in Bug Reporting and Tech Support

    Looked into it. Should be fixed.
  15. Backed the game no key

    I have just sent proof to 2 people in this thread that we sent out their codes in December. Yesterday I sent out proof to 2 other people in this thread that we sent them their codes in December. We can't hand deliver codes to everyone individually, there aren't enough hours in the day for this. 85% of people figure it out so why can't the other 25%. Joe gets frustrated because people "call us out" at times and make threads like this one claiming we are ripping people off or not giving people what they have paid for when in actual fact we are doing our job and I have sent you all proof that we have. Our studio lead cares a great deal about both his community, his studio and his employees so when you call that all out and claim that it's in the wrong when it isn't he gets fired up. We aren't suits in board rooms. We are a company of smart gamers making a game that people love. Work with us not against us and accept we might actually know what we are doing. There are ways in which you may have paid for Battalion and not received a key but that is a very very very small percentage and was due to Humble Bundle's fuck up not ours. Anyone that has come to me with these issues has had it resolved personally. If you still believe you have not received one. DM me and I will take your request seriously and get your code from our database and resend it to you. However if you post a passive aggressive post on our public forum that others can see saying we aren't doing our job, when we are then we aren't going to be impressed. Thank you to @Razor for attempting to get this point across. I'm locking this topic because there's no more to say.
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